Privacy Policy
Welcome to http://franchiseaustralia.com.au (the "Site"). We have created this privacy statement for the Site and Tania Allen in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with FranchiseAustralia.com.au and the team at VisionConsultingGroup (Global). We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers' needs. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by the VisionConsultingGroup (Global), associated entity's, sites, mini-sites and all partners, consultants and franchisees (collectively, "Services") ("Authorised Customers").
1. Consent for Collection, Use and Disclosure
Your use of the site/s and/or your registration of interest for products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the site/s. We may occasionally update this Privacy Policy. When we do, we will also revise the "last update" date at the top of this Privacy Policy. In addition, we will seek a customer's prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. We will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, we will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order. A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to support [at] taniaallen.com . Please note that, if you do, we may suspend the provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any product or program and you request a refund, the guarantee will be honoured.
2. Accountability
We collect, at the time of your registration and your sign-on to its web site, certain "personal information" (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses). We have implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that we will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on our behalf. We has designated responsibility for your personal information to its Privacy Officer, who ensures compliance with the principles in this Privacy Policy. Other associates and or team members may be delegated to act on behalf of the Privacy Officer.
3. Purposes for Collecting Personal Information
We collect and uses personal information for the following Identified Purposes:
- to understand customer needs regarding our products and services;
- to develop and provide our web site and our products and services for our customers;
- to fulfill your requests for products, services or information;
- to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from us, our affiliates and third parties;
- to allow customers to access limited-entry areas of our site/s;
- to personalise some of our services and products for you and to deliver targeted advertisements and offers from us and third parties;
- to bill accounts and maintain payment records;
- to comply with any applicable law, regulation, legal process or government request;
- to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the site/s or any product or service;
- to protect the services, products or rights of Tania Allen or associated sites and brands, including but not limited to the security or integrity of the this site;
- and to identify and resolve technical problems concerning our site/s, products and services.
We also use personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes. If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.
4. Limiting the Collection of Personal Information
We limit the collection of personal information to only that information which is necessary for the Identified Purposes. We do not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen. When you visit our web site/s, a cookie may be placed on your computer or the cookie may be read if you have visited the our site/s previously. We use cookies to allow us to determine which products and services you have already purchased so that we do not provide redundant information to you, and, if you are an affiliate | Partner, to track sales made to customers referred by you so that you can receive compensation under our affiliate | partner program. If you choose to not have your browser accept cookies from the any of our web sites, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the site/s.
5. Disclosure, Processing and Retention
We do not sell, rent or disclose your personal information to anyone else, except:
- to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);
- to our employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents/franchisees, acting on our behalf for any of the Identified Purposes;
- as necessary if we have reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other users of web site, products or services, or anyone else that could be harmed by such activities; and
- to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that or substantially all of its assets are acquired, your personal information may be one of the transferred assets. Your information may be stored and processed in Australia, or in any other country in which we or our affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country. After your account becomes inactive (that is, if you request to be removed from our database), We will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to proves compliance with any applicable law.
6. Accuracy of Personal Information
We will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing about changes to their personal information. You can do this by sending an email to our privacy department. Will use new or updated personal information it receives from customers to update its own records.
7. Security Safeguards
We will use reasonable efforts to protect customers' personal information.
8. Choice/Opt-In/Opt-Out
All of our marketing correspondence allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
9. Access to Personal Information
Vision Alliance will afford you a reasonable opportunity to review the personal information in your file, if you so request by emailing support [at] taniaallen.com
If we are not able to provide access to some aspect of a customer's personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual. Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting us or the Privacy Officer as described above.
We will promptly correct such personal information. Should you have any questions relating to this policy please contact us:
Contact Information
VisionConsultingGroup (Global) ABN: 60 164 543 435
Email: hello [at] franchiseaustralia.com.au
Postal Address: PO Box 7429 Baulkham Hills NSW 2153 Australia
North Sydney Office: Ground Floor, 56 Berry Street North Sydney 2060
Norwest Office: Suite 302, 33 Lexington Drive Bella Vista 2153